1. General Information

At EMY Atelier, we value the privacy of our users who visit our website, contact us, and make purchases through our website. This Privacy Policy has been prepared to explain the scope of personal data collected through our website, how it is used, in which cases it may be shared, and how it is protected.

Your use of our website implies that you have read and understood the principles set forth in this Privacy Policy.

2. Data Controller

Your personal data may be processed by the following business as the data controller within the scope of the Personal Data Protection Law No. 6698. According to the KVKK, the identity of the data controller must be clearly notified to the data subject.

EMY Atelier
Address: Bozkurt Mah. Dolapdere Cad. Pangaltı No: 161, Şişli/İstanbul
Email: info@emyatelier.com
Phone: +90 533 013 74 08

3. Information Collected

When you visit our website or use our services, the following types of information may be collected:

• Name, surname, and contact information
• Delivery and billing address information
• Order and customer transaction information
• Limited information regarding payment processing
• Request, suggestion, and complaint content
• Website usage information
• Cookies and technical usage data
• Transaction security information

The collected data may vary depending on the nature of the service and your relationship with us.

4. Method of Personal Data Collection

Your personal data may be collected automatically or semi-automatically through membership, order, contact, and newsletter forms on our website, email correspondence, customer support processes, cookies, analytics tools, and similar digital channels. Within the framework of KVKK, the data collection method and legal basis must be notified to the data subject.

5. Purposes of Processing Personal Data

Your collected personal data may be processed for the following purposes:

• Receiving, confirming, and managing orders
• Executing payment processes
• Preparing, packaging, and delivering products
• Managing return, exchange, and refund processes
• Executing customer support, request, and complaint processes
• Performing accounting and financial processes
• Fulfilling legal obligations
• Improving website performance and user experience
• Executing security and transaction verification processes
• Conducting campaigns, announcements, and marketing communications with explicit consent

The KVKK Institution requires that data processing purposes be presented to the data subject in a clear, specific, and legitimate manner.

6. Legal Basis for Personal Data

Your personal data may be processed based on the legal grounds that it is directly related to the establishment or performance of a contract, the data controller's fulfillment of a legal obligation, the necessity of data processing for the establishment, exercise, or protection of a right, the protection of legitimate interests, and, when necessary, explicit consent. In the KVKK system, the obligation to inform must be fulfilled regardless of whether explicit consent is obtained.

7. Sharing of Personal Data

Your personal data may be shared with the following parties to the extent necessary for the provision of services and the fulfillment of legal obligations:

• Cargo and logistics companies
• Payment institutions and banks
• Accounting and financial service providers
• Information technology and infrastructure service providers
• Legally authorized public institutions and organizations
• Legally authorized private individuals

These shares are made only to the extent necessary and in accordance with relevant legislation. According to the KVKK, data subjects must also be informed about to whom and for what purposes their data may be transferred.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve user experience, analyze site traffic, measure performance, and ensure the proper functioning of certain features. Details regarding cookie usage may be provided within a separately prepared Cookie Policy.

9. Data Security

EMY Atelier takes reasonable technical and administrative measures to prevent unlawful processing, unauthorized access, disclosure, loss, alteration, or damage of personal data. The KVKK Institution states that obligations regarding data security are a fundamental responsibility of the data controller.

However, it cannot be guaranteed that data transfers over the internet are completely risk-free. Therefore, it is important for users to protect their own device and account security.

10. Retention Period

Your personal data is stored for the periods stipulated in the relevant legislation or for a reasonable period required by the processing purposes. When the retention period expires or the processing purpose ceases to exist, the data is deleted, destroyed, or anonymized in accordance with the relevant legislation.

11. User Rights

As a data subject within the scope of KVKK, you may have the following rights regarding your personal data:

• To learn whether your data is being processed
• To request information if it has been processed
• To learn the purpose of processing and whether it is used in accordance with its purpose
• To know the third parties to whom it has been transferred
• To request correction of incomplete or incorrectly processed data
• To request deletion or destruction of data when the conditions are met
• To request notification of these actions to third parties to whom data has been transferred
• To object to an outcome against you arising from the analysis by automated systems
• To request compensation for damages if you incur damages due to unlawful processing

These rights are defined within the scope of data subject rights under the KVKK.

12. Application and Contact

You can send your requests and questions regarding the processing of your personal data to us using the following contact information:

EMY Atelier
Email: info@emyatelier.com
Phone: +90 533 013 74 08
Address: Bozkurt Mah. Dolapdere Cad. Pangaltı No: 161, Şişli/İstanbul

Applications submitted to us are evaluated within the framework of relevant legislation.

13. Third-Party Links

Our website may contain links to third-party websites or platforms. These links are provided solely for informational purposes or convenience. We have no control over the privacy practices of third-party sites, so your access to these sites is at your own risk.

14. Policy Changes

EMY Atelier reserves the right to make changes to this Privacy Policy when deemed necessary. The updated text will be effective from the date it is published on the website.